At Kybrix, we believe privacy shouldn’t be buried in legalese. Since we specialize in software support and maintenance, we know exactly how important data integrity is. This policy outlines how we handle your information with the same care we give to the code we maintain.
Our Privacy Philosophy
We only collect the minimum amount of data necessary to provide you with excellent service. We don’t “harvest” data; we use it to build better software solutions for you.What We Collect (And Why)
The Basics: When you reach out for a quote or support, we collect your name, company, and email. We use this purely to keep the conversation going. Technical Context: To troubleshoot software issues, we may collect technical logs or system specs. This stays strictly within our support environment. Digital Footprints: Our website uses basic analytics to see which of our services people find most interesting. This is anonymous and helps us improve our site layout.How We Protect Your Assets:
Data security isn’t an afterthought at Kybrix—it’s part of our DNA. Encryption: We use industry-standard protocols to ensure data is encrypted at rest and in transit. Access Control: Only the specific developers or consultants working on your project have access to your shared files. No Selling: We will never sell your data to third-party advertisers. We are in the business of IT services, not data brokerage.Third-Party Integrations
Sometimes we use external tools (like Slack for communication or Jira for project tracking). While your data may pass through these platforms, it remains under our strict configuration and privacy standards.Your Control
You are the owner of your data. At any point, you can ask us to:- Provide a copy of the data we have on you.
- Update outdated information.
- Permanently delete your contact records from our system.